Privacy Policy

About this policy

The Resolution Foundation is an independent think-tank dedicated to lifting living standards in the UK. We focus particularly on households with low and middle incomes; those on low pay or in precarious work; and those vulnerable to financial shocks. We also investigate fairness between the generations in our Intergenerational Centre.

This policy explains how we collect, use and protect personal data about: visitors to our website; people on our mailing list and event guest lists; visitors to our office; and other individuals whose data we hold in connection with our work. It does not cover the personal data of our employees — that is covered by our separate Internal Privacy Notice.

Who we are

The Foundation is the data controller for the personal data described in this policy. Our contact details are:

Resolution Foundation

2 Queen Anne’s Gate, London SW1H 9AA

Tel: 020 3372 2960

Email: dataprotection@resolutionfoundation.org

ICO registration number: Z1501289

What personal data we collect

The Foundation usually only collects basic personal data (including name, postal address, telephone number and email address) about individuals who are (or are employed by) our stakeholders and suppliers.

We collect data in a number of ways:

• directly from individuals who ask to be added to our mailing list or register for events, via our website or verbally
• through desk-based research into stakeholders with an interest in our work
• via recommendations from other stakeholders

We may also process special category data (such as information about ethnic origin, sexual orientation, or religion or belief) as part of recruitment processes or focus group research. We will always explain our reasons for collecting such data and will only do so with your explicit consent.

Why we process your personal data and our legal basis

• Purpose: Sending you our ‘weekend reading’ emails and event invitations (where you have asked to receive these. Legal basis: Consent – UK GDPR Article 6(1)(a).
• Purpose: Promoting our research and advancing public policy debate by contacting professionals with a specific interest in our research areas who would reasonably expect to hear from us. Legal basis: Legitimate interests – UK GDPR Article 6(1)(f). 
• Purpose: Managing contractual relationships with suppliers and partners. Legal basis: Contract – UK GDPR Article 6(1)(b).
• Purpose: Complying with legal obligations (e.g. financial records). Legal basis: Legal obligation – UK GDPR Article 6(1)(c).
• Purpose: Processing special category data for recruitment. Legal basis: Explicit consent – UK GDPR Article 9(2)(a).
• Purpose: Processing special category data for research. Legal basis: Explicit consent – UK GDPR Article 9(2)(a).
• Purpose: Incidental capture of event attendees in photographs or live-stream footage. Legal basis: Legitimate interests – UK GDPR Article 6(1)(f).

Where we rely on legitimate interests as our legal basis, we have assessed that our interests do not override your rights and interests. You have the right to object to this processing at any time by contacting us at dataprotection@resolutionfoundation.org. We will then cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

What we do with your data

All personal data we process is handled by our UK-based employees. We use the following third-party service providers:

• Mailchimp (Intuit Inc.): to deliver our emails and gather statistics on email engagement. See Mailchimp’s privacy notice for further details.
• Eventbrite: to register attendees for our events. Attendee information (name, email, place of work) is stored on Eventbrite and may be transferred to our Mailchimp mailing list. See Eventbrite’s privacy policy for further details.
• HubSpot (HubSpot Inc.): to manage our stakeholder relationships and contact data. See HubSpot’s privacy policy for further details.

Both providers act as data processors on our behalf under written data processing agreements that require them to protect your data in accordance with UK data protection law.

We do not carry out automated decision-making or profiling.

We do not share your personal data with any other organisations except as described above, or where required to do so by law.

International transfers

We do not routinely transfer personal data outside the United Kingdom. Where any transfer is necessary, we ensure it is made in accordance with UK data protection law, for example, to a country with a UK adequacy decision, or under appropriate safeguards. Our third-party processors Mailchimp (Intuit Inc.) and Eventbrite are based in the United States and may process personal data there. We ensure any such transfers are made under appropriate safeguards in accordance with UK data protection law, including standard contractual clauses where applicable.

Use of AI tools

Where we use AI tools in our work, we do not input personal data into public AI systems without authorisation. Our AI Policy sets out the Foundation’s approach to AI and the safeguards in place; a copy is available on request.

How long we keep your data

We retain personal data only for as long as necessary for the purposes for which it was collected and in accordance with our Data Retention Policy. In determining appropriate retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and any applicable legal requirements.

You can ask to be removed from our mailing list at any time by clicking the unsubscribe link in any of our emails or by contacting dataprotection@resolutionfoundation.org.

How we protect your data

We have internal policies and controls in place to protect your data against loss, accidental destruction, misuse or unauthorised access. Our third-party service providers are subject to contractual data security obligations.

Your rights

Under UK data protection law you have the following rights:

• Right of access: to obtain a copy of the personal data we hold about you
• Right to rectification: to ask us to correct inaccurate or incomplete data
• Right to erasure: to ask us to delete your data in certain circumstances
• Right to restrict processing: to ask us to limit how we use your data
• Right to data portability: to receive your data in a structured, machine-readable format (where processing is based on consent or contract)
• Right to object: to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: where processing is based on consent, to withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact the Director of Finance and Resources at dataprotection@resolutionfoundation.org or telephone 020 3372 2960.

If you believe we have not handled your personal data correctly, you have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk | Tel: 0303 123 1113.

Information for visitors to our website

We make every effort to ensure the information on our website is accurate and up to date. We cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material. Publications use the most appropriate data available at the time of publication but are not updated to reflect subsequent data releases. Links to other websites do not imply our endorsement and we are not responsible for the content or privacy practices of external sites.

Google Analytics

We use Google Analytics to collect standard internet log information and visitor behaviour data. We use GA 4 which automatically anonymises IP addresses. For more information, see Google’s privacy policy.

Cookies

A cookie is a small text file placed on your device when you visit our website. Cookies help the website function correctly, improve your experience, and allow us to understand how our site is being used.

We use the following types of cookies:

• Essential cookies – necessary for the website to function correctly. These cannot be switched off.
• Analytics cookies – we use Google Analytics to collect aggregated information about how visitors use our site (for example, which pages are visited most often and how visitors move through the site). This information does not identify any individual. For more information, see Google’s privacy policy. These cookies are only placed with your consent, which you can give or withdraw via our cookie banner or the cookie link at the bottom of the website on the left hand side.

You can adjust your privacy settings for our website and see a full list of the cookies used by clicking on the cookie icon on the bottom left of the website page, or by looking at our cookie policy.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout. For general information about cookies and how to manage them, visit allaboutcookies.org.

Our website contains embedded material from third-party websites such as YouTube, Slido, and Slideshare. To access this material, you may need to accept cookies from these third parties.

Information for visitors to our office and events

Our office and most of our events are held at 2 Queen Anne’s Gate, London SW1H 9AA.

Event images and live streaming

At our events, photographers take images of event speakers and events are often live-streamed on YouTube. While we do not intend to photograph attendees, they may occasionally appear incidentally in images or footage. All attendees are informed of this on event ticketing information. Photographers and camera operators are instructed to focus on speakers only; images selected for publication crop out attendees where possible, and live-streaming cameras are positioned to avoid capturing attendees where possible.

Any incidental capture of attendees is processed on the basis of our legitimate interests. Attendees have the right to object to this processing – please contact the Director of Finance and Resources at dataprotection@resolutionfoundation.org or telephone 020 3372 2960.

CCTV

The building at 2 Queen Anne’s Gate is managed by Resolution Service Management Ltd, which operates CCTV cameras for security purposes. Cameras are located outside the front door, in the ground-floor reception area, and overlooking the rear garden. Access to CCTV footage is restricted to security staff only.

Wi-Fi

We offer Wi-Fi for guests visiting our office or attending events. When you use our Wi-Fi we may collect data about your device and usage patterns for network security and management purposes only.

Last updated: July 2026