Universal Credit
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Welfare

Fixing the 13-year itch

How to make Universal Credit work for the millions of families who claim it

Thursday 29 January 2026

The roll out of Universal Credit began way back in April 2013, a process that has been beset by delays, design changes, controversy and criticism from across the political spectrum. But 13 years on, the roll out is almost complete and Universal Credit is here to stay. As we approach this crucial milestone and the Government is undertaking its own internal review of the benefit, now is a good opportunity to take fresh look at UC’s design and structure and ask what operational changes could be made to improve the experience and outcomes for the seven million families claiming UC today.

Universal Credit
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General Election 2024
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Welfare

The cost of poor health

What does rising health-related benefit spending mean for the UK and its next government?

Thursday 20 June 2024

Health-related benefit spending is rising – particularly among children and younger adults – and this increase is forecast to accelerate in the years ahead. With record numbers of people claiming disability benefits, incapacity benefits or both, there are serious questions to answer about what lies behind this trend and its impact on the health of … Continued

Universal Credit
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Living standards
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Welfare

In credit?

Assessing where Universal Credit’s long rollout has left the benefit system, and Britain

Monday 15 April 2024

Universal Credit, announced back in 2010 and introduced in 2013, will be fully rolled out by whoever wins the next election. The benefit has been on a rollercoaster over those years – with the IT underpinning it causing major teething problems, and later success in processing unprecedented numbers of claims during the pandemic. In the … Continued

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